vrijdag 19 juni 2009

19/6 Problemen met Garmin Connect database

Dit antwoord ontving ik vandaag n.a.v. een klacht omtrent een verdwenen activiteit. De boel wordt inmiddels hersteld en je hoeft zelf niets te doen.
On Thursday 18 June 2009 Garmin Connect experienced database problems that caused the site to go down for approximately 5 hours. During this time uploads were affected causing many uploads to be removed from the system. We have these files and are working to restore them back to your account.

We encourage you to sit tight and let us resolve the problem for you. But, if you can’t wait, you can upload the activity/ies again by following these instructions. Keep in mind that you will have a duplicate activity when the activities are restored.

- Connect your USB device (not applicable for Forerunner 50, 310, and 405 users)
- Go to the Upload page
- Select your device
- Click “Upload from a list”
- Select the activities to upload (problem activities are labeled “Existing”)
- Click Upload Selected activities

Thank you for your patience while we restore your activity. The rest of the system was restored last night.

The Garmin Connect Team